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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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susan Picachu

April 2, 2026

5  out of  5
rating by susan Picachu
"I've been working with Colton Chess at State Farm in Kingsport since the end of 2024. He has guided us through insurance coverage for our new home, our new vehicle, additional homeowner liability, and now a new golf cart. Essentially, he has helped us set up a life in Tennessee. We wouldn't go anywhere else. Colton is the best!"
We responded:
"Thank you so much Susan for your kind words. Colton works hard daily for all our customers and always does a great job. Thank you for choosing State Farm and our office. Reach out anytime. Robin Daniels"
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Kevin Harris

March 25, 2026

5  out of  5
rating by Kevin Harris
"I worked with Cody on getting 3 new policies. He was a pleasure to work with answered all my questions and gave me multiple quotes to see how things would fit my situation best."
We responded:
"Thanks so much for choosing State Farm and our office. I am glad you had a great experience getting everything set up. Cody does a wonderful job and works very hard for our customers. Reach out anytime we can help. Take care and have a great day! Robin "
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Tim Bonnett

March 23, 2026

5  out of  5
rating by Tim Bonnett
"Saved $300 and got 0 deductible collision and rental car allowance, which I didn't have with Geico. Cody was friendly and professional. He answered all of my questions. Got a much better rate."
We responded:
"Thank you for choosing State Farm today Tim. So glad we could help. Reach out anytime you have a question. We pride ourselves on taking care of our customers. Have a nice day! Robin Daniels"
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shapreesa gallaher

February 25, 2026

5  out of  5
rating by shapreesa gallaher
"Cody was a very big help today! I got great rates and a friendly service!!!"
We responded:
"Thank you so much for taking time to review our office. Cody is great and I am so glad he was able to help. So happy you chose State Farm. Thanks and feel free to reach out anytime. Robin Daniels"
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John Frame

February 19, 2026

5  out of  5
rating by John Frame
"I’ve been with Robin and her team for years. Best service bar non. Always courteous and helpful. Thanks to you all."
We responded:
"Thank you so much for your kind words. You are always such a pleasure. I consider you a customer and a friend. Hope you have a great day! Robin Daniels"
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Mia Zager

February 17, 2026

5  out of  5
rating by Mia Zager
"Shout out to Colton Chess! Late last year I reached out to Colton and asked if he would help my daughter with renter's insurance. Colton was very responsive, worked directly with my daughter and had her policy up and going in a short time. Thanks Colton for all our help!"
We responded:
"Thank you so much Mia for your kind words. Colton does work hard daily for our customers. Feel free to reach out anytime we can help. We are so glad you chose State Farm and our office. Robin Daniels"
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jason bedgood

February 17, 2026

5  out of  5
rating by jason bedgood
"Great service and always there when you need them most!"
We responded:
"Thank you so much for your kind words. We are honored to serve our community. Hope you have a great day! Robin"
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Brittany Williamson

February 10, 2026

5  out of  5
rating by Brittany Williamson
"I cannot recommend Colton Chess at State Farm enough. He's going to get you the best price to coverage balance there is. I wouldn't trust anyone else with my auto/home/life policies. I just moved back here and bought a house and he was helpful and available every step of the way. Even for last minute date changes for closing he was on top of it with getting everything changed and back in immediately. You can count on him to be in your corner for everything you need. I wouldn't hesitate to call him with any question or concern I have and be fully confident he'll take care of it for me."
We responded:
"Thank you so much Brittany. Colton does do a great job for our customers. He works hard every day making sure customer's needs are met. Thank you for choosing State Farm and our office. Take care and reach out anytime we can help! Robin"
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rachel michele

February 2, 2026

5  out of  5
rating by rachel michele
"Above and Beyond! Cody made the process of obtaining homeowners' insurance so smooth and easy! We will also be moving our auto insurance! Thank you so much for easing our minds about being insured!"
We responded:
"Thank you so much for taking time to share these comments Rachel. Cody does do an amazing job helping our customers. Thank you for choosing State Farm. We will take good care of you . Feel free to reach out anytime. Robin Daniels"
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Vicki Mack

January 15, 2026

5  out of  5
rating by Vicki Mack
"Cody and the rest of the crew are amazing. They are always courteous and helpful in finding answers to my questions. I really appreciate them keeping me up to date with my policies ."
We responded:
"Thanks so much Vicki. I appreciate your feedback. Cody is amazing and i am very thankful for my team. Reach out anytime we can help! Robin"
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Mary Barnes

December 16, 2025

5  out of  5
rating by Mary Barnes
"Recently shopped for better auto and renters insurance rates and found this State Farm office to not only give me great rates, but also provided excellent customer service. Cody was very helpful and patient with my questions. I am happy to be back with State Farm!"
We responded:
"Thank you Mary for choosing State Farm and our office. We appreciate your feedback. Feel free to reach out any time we can help. Excellent customer service is our top priority. Merry Christmas! Robin"
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Michael Austin

December 10, 2025

5  out of  5
rating by Michael Austin
"Cannot say enough nice things about Colton and the team here. They are great at giving you a no frills quote and explaining what you are getting for the price."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Colton does do a great job. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you again and Merry Christmas! Robin Daniels"
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Beth

December 2, 2025

5  out of  5
rating by Beth
"This office and the people have helped me beyond belief all the years I’ve been with them. I would rate them 10 stars if possible."
We responded:
"Thank you so much Beth for being a loyal State Farm customer. Feel free to reach out anytime. We are always glad to help. Take care! Robin Daniels"
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John Petrofske

November 17, 2025

5  out of  5
rating by John Petrofske
"State Farm is a great insurance company, and Robin always takes the time to answer all my questions. I highly recommend Robin Daniels State Farm."
We responded:
"Thank you so much John. I truly appreciate you. Hope you have a great day! Robin"
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Tiffany Kelley

November 12, 2025

5  out of  5
rating by Tiffany Kelley
"Friendly staff, great rates!"
We responded:
"Thank you very much for the review Tiffany. We appreciate you! Robin"
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Sherri Chess

October 31, 2025

5  out of  5
rating by Sherri Chess
"Robin Daniels State Farm Insurance did an excellent job helping us with all insurance needs. Highly recommend."
We responded:
"Thank you so much Sherri. We appreciate the whole Chess family and so thankful to be your agent. Take care! Robin"
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April Carder

October 17, 2025

5  out of  5
rating by April Carder
"Cody is a great human and is incredibly knowledgeable about all things insurance. I highly recommend him to everyone for all their insurance needs!"
We responded:
"Thank you so much April for your positive feedback. Cody is amazing and our customers adore him. We are so glad to have you as part of our State Farm family. Feel free to reach out anytime we can help! Robin"
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Jessica Brown Witt

October 13, 2025

5  out of  5
rating by Jessica Brown Witt
"State Farm has always been an amazing insurance company! Cody Lantz got me a car insurance quote within minutes that had great value and was way cheaper than competitors. My family has used State Farm for decades. There customer service, integrity and pricing are second to none!"
We responded:
"Thank you so much Jessica for taking time to write the review. Cody does do an amazing job for our customers and we are so glad that you chose State Farm. Reach out anytime. We pride ourselves on taking great care of our customers. Thanks again! Robin"
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Megan Shields

October 2, 2025

5  out of  5
rating by Megan Shields
"Colton was helpful, quick to respond and answered all my questions!"
We responded:
"Thank you Megan for choosing State Farm. Colton is a great team member and works very hard for our customers. Feel free to reach out anytime we can help! Thanks! Robin Daniels"
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Candace Marshall

September 30, 2025

5  out of  5
rating by Candace Marshall
"Great service from great people!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ron Grimes

September 29, 2025

5  out of  5
rating by Ron Grimes
"Cody and the hole group have always been very nice and supportive to me when entering my drive safe and save. They are great about reminding me to enter my mileage. Thanks Ron"
We responded:
"Thank you Ron for taking time to share your thoughts. Thank you for being a loyal State Farm customer. We appreciate you! Feel free to reach out anytime we can help. Take care! Robin"
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Deanna Marcus

September 23, 2025

5  out of  5
rating by Deanna Marcus
"Cody Lantz helped me so much! He was very polite and knowledgeable! Got my quote very quickly and assisted with life insurance too! Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Feel free to reach out anytime! Robin"
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Jennifer Hoffman

September 11, 2025

5  out of  5
rating by Jennifer Hoffman
"Cody was very prompt and extremely helpful!!!! The process was very straightforward and I am thrilled with the rate I was quoted and purchased."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Cody does do an amazing job!. Feel free to reach out anytime we can help! Robin "
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Sarah Robinson

August 29, 2025

5  out of  5
rating by Sarah Robinson
"Cody was extremely helpful and professional, making the process of getting a new policy quick and easy."
We responded:
"Thank you so much for taking time to provide feedback. Cody does do an amazing job for our customers. Take care and feel free to reach out anytime. Robin"
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Kathryn Hammer

August 21, 2025

5  out of  5
rating by Kathryn Hammer
"I love State Farm. Colton always is spot on with any question I have.. I can’t imagineI doing business with any other Insurance Company"
We responded:
"Thank you so much for taking time to review our office. We are very thankful for great customers like you. Colton does do a great job assisting our customers. Feel free to reach out anytime we can help! Take care! Robin Daniels"